[{"data":1,"prerenderedAt":453},["ShallowReactive",2],{"legal:mail-archive-viewer:support":3,"legal:mail-archive-viewer:parent":350},{"id":4,"title":5,"body":6,"description":339,"extension":340,"lastUpdated":341,"meta":342,"navigation":343,"pageType":344,"parentSlug":345,"path":346,"seo":347,"stem":348,"__hash__":349},"legals\u002Flegals\u002Fmail-archive-viewer\u002Fsupport.md","Support — Mail Archive Viewer",{"type":7,"value":8,"toc":310},"minimark",[9,14,24,29,32,36,60,64,97,101,106,126,130,162,166,180,184,198,202,206,209,213,216,220,223,227,230,234,237,241,244,248,266,270,274,277,281,284,288,303,307],[10,11,13],"h1",{"id":12},"mail-archive-viewer-support","Mail Archive Viewer Support",[15,16,17,18,23],"p",{},"Need help with the app? ",[19,20,22],"a",{"href":21},"\u002Fmail-archive-viewer","Learn more about the app"," or browse our support documentation below.",[25,26,28],"h2",{"id":27},"about-the-app","About the App",[15,30,31],{},"Mail Archive Viewer is a native macOS application for opening and reading email archive files. It supports PST, OST, OLM, MBOX, and EML formats — no Outlook or other email client required.",[25,33,35],{"id":34},"getting-started","Getting Started",[37,38,39,43,46,54,57],"ol",{},[40,41,42],"li",{},"Download Mail Archive Viewer from the Mac App Store",[40,44,45],{},"Launch the app",[40,47,48,49,53],{},"Open an archive file using ",[50,51,52],"strong",{},"File → Open Archive"," (⌘O) or drag and drop a file onto the window",[40,55,56],{},"Browse folders in the left sidebar",[40,58,59],{},"Click a message to read it",[25,61,63],{"id":62},"supported-file-formats","Supported File Formats",[65,66,67,73,79,85,91],"ul",{},[40,68,69,72],{},[50,70,71],{},"PST"," — Outlook for Windows Personal Storage Table",[40,74,75,78],{},[50,76,77],{},"OST"," — Outlook Offline Storage Table",[40,80,81,84],{},[50,82,83],{},"OLM"," — Outlook for Mac Archive",[40,86,87,90],{},[50,88,89],{},"MBOX"," — Apple Mail, Thunderbird, Gmail exports (including Apple Mail directory-style .mbox packages)",[40,92,93,96],{},[50,94,95],{},"EML"," — Individual email message files",[25,98,100],{"id":99},"features","Features",[102,103,105],"h3",{"id":104},"opening-archives","Opening Archives",[65,107,108,114,120],{},[40,109,110,113],{},[50,111,112],{},"⌘O:"," Open an archive file",[40,115,116,119],{},[50,117,118],{},"Drag & Drop:"," Drag archive files directly onto the app window",[40,121,122,125],{},[50,123,124],{},"Multiple archives:"," Open several archives simultaneously and switch between them in the sidebar",[102,127,129],{"id":128},"browsing-emails","Browsing Emails",[65,131,132,138,144,150,156],{},[40,133,134,137],{},[50,135,136],{},"Folder tree:"," Navigate the archive's folder structure in the left sidebar",[40,139,140,143],{},[50,141,142],{},"Message list:"," Browse emails in the middle column",[40,145,146,149],{},[50,147,148],{},"Email preview:"," Read the full email with headers, body, and attachments in the right column",[40,151,152,155],{},[50,153,154],{},"Search:"," Type in the search bar to find messages by sender, recipient, or subject",[40,157,158,161],{},[50,159,160],{},"Sort:"," Click the sort icon (↑↓) in the message list to sort by date, sender, or subject",[102,163,165],{"id":164},"saving-exporting","Saving & Exporting",[65,167,168,174],{},[40,169,170,173],{},[50,171,172],{},"Export as EML:"," Click the \"Export as EML\" button to save any message as a standard .eml file",[40,175,176,179],{},[50,177,178],{},"Save attachments:"," Click any attachment chip to save it to disk",[102,181,183],{"id":182},"closing-archives","Closing Archives",[65,185,186,192],{},[40,187,188,191],{},[50,189,190],{},"⌘W:"," Close the currently selected archive",[40,193,194,197],{},[50,195,196],{},"Hover + ×:"," Hover over an archive name in the sidebar and click the × button",[25,199,201],{"id":200},"frequently-asked-questions","Frequently Asked Questions",[102,203,205],{"id":204},"q-why-cant-i-open-my-pst-file","Q: Why can't I open my PST file?",[15,207,208],{},"A: If you get a \"Failed to parse archive\" error, the PST file may be encrypted or password-protected. Mail Archive Viewer supports standard PST files but cannot open encrypted archives. Also ensure the file is not corrupted — try opening it in another tool to verify.",[102,210,212],{"id":211},"q-my-mbox-file-doesnt-appear-in-the-open-dialog","Q: My MBOX file doesn't appear in the open dialog",[15,214,215],{},"A: Apple Mail exports .mbox as a directory package. Make sure \"canChooseDirectories\" is enabled — the app supports both file-style and directory-style MBOX archives. If the file still doesn't appear, ensure it has the correct .mbox extension.",[102,217,219],{"id":218},"q-some-emails-show-no-content","Q: Some emails show no content",[15,221,222],{},"A: This can happen with emails that use unusual encodings or MIME structures. The app handles most standard email formats, but extremely non-standard messages may not render correctly.",[102,224,226],{"id":225},"q-are-remote-images-in-emails-blocked","Q: Are remote images in emails blocked?",[15,228,229],{},"A: Yes, by design. Remote images (including tracking pixels) are blocked to protect your privacy. JavaScript is also disabled in email previews. This is a security feature and cannot be disabled.",[102,231,233],{"id":232},"q-can-i-edit-or-delete-emails-in-an-archive","Q: Can I edit or delete emails in an archive?",[15,235,236],{},"A: No. Mail Archive Viewer is a read-only viewer. It cannot modify archive files. You can export individual messages as EML files and save attachments.",[102,238,240],{"id":239},"q-what-macos-version-is-required","Q: What macOS version is required?",[15,242,243],{},"A: macOS 14.0 (Sonoma) or later.",[25,245,247],{"id":246},"keyboard-shortcuts","Keyboard Shortcuts",[65,249,250,255,260],{},[40,251,252,254],{},[50,253,112],{}," Open archive file",[40,256,257,259],{},[50,258,190],{}," Close current archive",[40,261,262,265],{},[50,263,264],{},"⌘F:"," Focus search field",[25,267,269],{"id":268},"troubleshooting","Troubleshooting",[102,271,273],{"id":272},"large-archive-takes-a-long-time-to-open","Large archive takes a long time to open",[15,275,276],{},"Archives with thousands of messages need to be fully parsed on first open. A loading indicator will appear. For very large PST files (1GB+), this may take a minute.",[102,278,280],{"id":279},"app-crashes-on-open","App crashes on open",[15,282,283],{},"If the app crashes when opening a specific file, the archive may be corrupted. Try a different file to confirm the app works normally, then contact support with details about the problematic file.",[25,285,287],{"id":286},"support-contact","Support Contact",[15,289,290,291,295,296,302],{},"For support inquiries, please ",[19,292,294],{"href":293},"\u002Fcontact","contact us via our contact form"," or email ",[50,297,298],{},[19,299,301],{"href":300},"mailto:support@lostendfound.com","support@lostendfound.com",".",[25,304,306],{"id":305},"version-information","Version Information",[15,308,309],{},"Current Version: 1.0.0\nRequires: macOS 14.0 (Sonoma) or later",{"title":311,"searchDepth":312,"depth":312,"links":313},"",3,[314,316,317,318,324,332,333,337,338],{"id":27,"depth":315,"text":28},2,{"id":34,"depth":315,"text":35},{"id":62,"depth":315,"text":63},{"id":99,"depth":315,"text":100,"children":319},[320,321,322,323],{"id":104,"depth":312,"text":105},{"id":128,"depth":312,"text":129},{"id":164,"depth":312,"text":165},{"id":182,"depth":312,"text":183},{"id":200,"depth":315,"text":201,"children":325},[326,327,328,329,330,331],{"id":204,"depth":312,"text":205},{"id":211,"depth":312,"text":212},{"id":218,"depth":312,"text":219},{"id":225,"depth":312,"text":226},{"id":232,"depth":312,"text":233},{"id":239,"depth":312,"text":240},{"id":246,"depth":315,"text":247},{"id":268,"depth":315,"text":269,"children":334},[335,336],{"id":272,"depth":312,"text":273},{"id":279,"depth":312,"text":280},{"id":286,"depth":315,"text":287},{"id":305,"depth":315,"text":306},"Help, FAQs, and troubleshooting for Mail Archive Viewer.","md",null,{},true,"support","mail-archive-viewer","\u002Flegals\u002Fmail-archive-viewer\u002Fsupport",{"title":5,"description":339},"legals\u002Fmail-archive-viewer\u002Fsupport","Bynlx1iy-EF2ONw2Ex342rRPZUUd0ZwaLHZumUEOHF4",{"id":351,"appName":352,"appStoreUrl":353,"cta":354,"extension":365,"features":366,"hero":398,"howItWorks":341,"meta":403,"privacyCallout":405,"requirements":341,"screenshotShowcase":409,"seo":413,"slug":345,"stem":416,"supportedFormats":417,"targetUsers":438,"whatsNew":341,"__hash__":452},"landings\u002Flandings\u002Fmail-archive-viewer.json","Mail Archive Viewer","https:\u002F\u002Fapps.apple.com\u002Fgb\u002Fapp\u002Fmail-archive-viewer\u002Fid6758789787?mt=12",{"title":355,"subtitle":356,"primaryCta":357,"secondaryCta":360,"additionalInfo":364},"Ready to Open Your Email Archives?","Stop wrestling with Outlook just to read old emails. Drag, drop, done.",{"label":358,"href":353,"external":343,"badge":359},"Download on the Mac App Store","mac-app-store",{"label":361,"href":362,"external":343,"icon":363},"Buy Direct","https:\u002F\u002Flostendfound.lemonsqueezy.com\u002Fcheckout\u002Fbuy\u002F08990873-d562-4d53-827a-6550e99dc8a4","download","One-time purchase • No subscription • Family Sharing supported","json",{"title":367,"columns":312,"items":368},"Key Features",[369,374,379,384,389,394],{"title":370,"description":371,"icon":372,"iconColor":373},"All Major Formats","Open PST, OST, OLM, MBOX, and EML files. Outlook for Windows, Outlook for Mac, Apple Mail, Thunderbird, and Gmail exports.","i-lucide-archive","blue",{"title":375,"description":376,"icon":377,"iconColor":378},"Full-Text Search","Search across all messages by sender, recipient, or subject. Results appear instantly with a count.","i-lucide-search","green",{"title":380,"description":381,"icon":382,"iconColor":383},"Privacy Protected","JavaScript is disabled and remote images are blocked in email previews. No tracking pixels, no external requests.","i-lucide-shield","red",{"title":385,"description":386,"icon":387,"iconColor":388},"Attachment Support","View and save email attachments directly to disk. Supports all common file types.","i-lucide-paperclip","yellow",{"title":390,"description":391,"icon":392,"iconColor":393},"Sort & Organise","Sort messages by date, sender, or subject. Navigate folder trees just like your email client.","i-lucide-arrow-up-down","purple",{"title":395,"description":396,"icon":397,"iconColor":373},"Export as EML","Export any message as a standard EML file that can be opened in any email client.","i-lucide-download",{"headline":352,"subtitle":399,"primaryCta":400,"secondaryCta":401,"additionalInfo":402},"Open email archives on your Mac. Drag, drop, read. No Outlook, no subscriptions, no servers.",{"label":358,"href":353,"external":343,"badge":359},{"label":361,"href":362,"external":343,"icon":363},"£19.99 • macOS 14.0 or later",{"$schema":404},"..\u002F..\u002F.nuxt\u002Fcontent\u002Flandings.schema.json",{"title":406,"headline":407,"description":408},"Privacy & Security","100% Offline & Private","Mail Archive Viewer never connects to any server. Your emails are read locally on your Mac and never leave your device.",{"src":410,"alt":411,"frame":412},"\u002Fimg\u002Fmail-archive-viewer\u002Fhero.png","Mail Archive Viewer showing email folders and a selected email with attachments","none",{"title":414,"description":415},"Mail Archive Viewer — lost end found","Open and read PST, OLM, MBOX, OST and EML email archives on your Mac. No Outlook required.","landings\u002Fmail-archive-viewer",{"title":418,"subtitle":419,"items":420},"Supported Formats","All major email archive formats — open them on macOS without the original mail client.",[421,425,428,431,434],{"name":422,"description":423,"icon":424,"iconColor":373},".pst","Outlook (Windows)","i-lucide-file-text",{"name":426,"description":427,"icon":424,"iconColor":373},".ost","Outlook Offline",{"name":429,"description":430,"icon":424,"iconColor":393},".olm","Outlook (Mac)",{"name":432,"description":433,"icon":424,"iconColor":378},".mbox","Apple Mail \u002F Gmail \u002F Thunderbird",{"name":435,"description":436,"icon":437,"iconColor":388},".eml","Single email file","i-lucide-mail",{"title":439,"items":440},"Perfect For",[441,445,448],{"title":442,"description":443,"icon":444,"iconColor":373},"Email Migration","Switched email providers? Read your old PST and OLM archives without installing Outlook.","i-lucide-arrow-left-right",{"title":446,"description":447,"icon":382,"iconColor":383},"Legal & Compliance","Review email archives for legal discovery, compliance audits, or internal investigations.",{"title":449,"description":450,"icon":451,"iconColor":378},"Backup Verification","Verify your email backups are intact and readable without restoring them to a mail client.","i-lucide-database","ybHhsxrApBMCmWHn3M71EiA3Q4kYC5X-mRZ9sfzx_TM",1783603474338]