Privacy Policy — GitLab Issues
The short version
GitLab Issues does not collect, transmit, or store any of your data on our servers. The app connects directly from your Mac to whichever GitLab instances you configure — gitlab.com, your company's self-hosted GitLab, or any combination. Your personal access tokens are stored in the macOS Keychain. There is no intermediary server, no analytics, no telemetry, no tracking.
What the app accesses
When you sign in to a GitLab instance, the app uses your personal access token to call GitLab's REST and GraphQL APIs to read and write the data you'd see in the GitLab web UI:
- Issue lists, issue bodies, comments, and metadata (labels, milestones, assignees, due dates)
- Project and group memberships you already have access to
- Your own user profile, to show "assigned to me" filters
The app does not access repository code, CI/CD pipelines, registry contents, or any data beyond the issue-tracker surface area.
Where data lives
- On your Mac: issue caches (in the standard macOS application support directory) for offline reading, and your tokens (in the macOS Keychain, encrypted by the system).
- On your GitLab instance(s): everything is read live from there. Edits go back to GitLab via authenticated API calls.
- On our servers: nothing. We don't run servers for this app.
Network requests
The app talks to:
- The GitLab instance(s) you configure (gitlab.com or your self-hosted host).
- Apple's App Store update servers, when you check for app updates.
That's it. No third-party analytics, no error-reporting SDK, no marketing pixels.
Tokens and credentials
Personal access tokens stay on your device in the macOS Keychain. When you remove an instance from the app, the corresponding token is removed from the Keychain too. We never see your token; it's strictly client-to-GitLab.
Children's privacy
GitLab Issues is a developer tool and is not directed to children under 13.
Changes to this policy
If we materially change what the app does with data, we'll update this page and the App Store description, and bump the "Last updated" date above.
Contact
Questions about privacy: larry@lostendfound.com.