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Terms of Service

Last updated: February 2026

These Terms of Service ("Terms") govern your use of .msg & .oft Reader ("the App") provided by lost end found Ltd ("we", "us", or "our"). By using our App, you agree to be bound by these Terms.

1. Acceptance of Terms

By downloading, installing, or using .msg & .oft Reader, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our App.

2. Description of Service

.msg & .oft Reader is a paid macOS application that opens and displays Microsoft Outlook .msg and .oft email files. The App:

  • Opens and renders .msg and .oft email files
  • Displays email headers, body content, and inline images
  • Allows previewing, saving, and sharing attachments
  • Provides Quick Look support for Finder previews
  • Operates entirely offline with no server component

3. User Obligations

When using our App, you agree to:

  • Use the App only for lawful purposes
  • Not attempt to reverse engineer, decompile, or disassemble the App
  • Not redistribute or resell the App

4. Intellectual Property

The App and its original content, features, and functionality are owned by lost end found Ltd and are protected by international copyright, trademark, and other intellectual property laws.

5. Privacy

Your use of the App is also governed by our Privacy Policy, which describes how we handle your information. In summary: we don't collect any data.

6. Accuracy of Results

Email rendering is based on parsing the Microsoft Outlook file format. While we strive for accuracy, some complex or non-standard email formatting may not render identically to how it appears in Microsoft Outlook. The App is provided for informational and productivity purposes.

7. Disclaimer of Warranties

The App is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to:

  • Warranties of merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • That the App will correctly render all email formats
  • Accuracy or completeness of email content display

8. Limitation of Liability

To the fullest extent permitted by applicable law, lost end found Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use or inability to use the App.

9. App Store Terms

If you downloaded the App from the Apple App Store, you acknowledge that these Terms are between you and lost end found Ltd only, and not with Apple. Apple has no obligation to furnish any maintenance and support services with respect to the App.

10. Modifications

We reserve the right to modify or discontinue the App at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the App.

11. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of the App after any changes constitutes acceptance of the new Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions shall remain in full force and effect.

14. Contact Us

If you have any questions about these Terms, please contact us at [email protected].

lost end found Ltd
Registered in England and Wales
Company No. 15713779

© 2026 lost end found Ltd. All rights reserved.